Gayle S.

On 10/23/17 I contracted with a salesman from Home Depot in Jersey City, NJ to repair my roof. A few days later an inspector came by to access the damage which in my opinion should have been done before giving me a price to do the repairs. After checking out the roof the inspector wanted ME to have some pieces of wood replaced BEFORE Home Depot would fix the roof. This contract was for $21,000 and did not include this. After I made a down payment of almost $9,000 Home Depot did not contact me for about a week and when they did they told me that they had cancelled my contract and would not give me an explanation as to why they did so. In addition to cancelling my contract, Home Depot only returned half on my deposit to my checking account about a week later. When I cancelled my credit card with them a few days later they returned half of my deposit to my checking account and when I asked when the rest of my money would be returned their excuse was that they could only return it by check and that it would take approximately 3 weeks to do so.

I have been having my prescriptions filled in the Rite-Aid in Jersey City, NJ for at least 15 years. However, when I tried to have a prescription filled I was told that the medication was on BACK ORDER. This is the first time that I have ever heard this. I immediately emailed Customer Service and got a call later that day saying that they could give me 10 pills until the back order came in. When I asked what if the back order doesn't come in, I was told that they would contact my specialist and have him prescribe something else. I have been taking the same 3 medications for at least 5 or 6 years and the combination of the three control my disease perfectly missing even one dosage of any of them could result in a trip to the hospital. I would assure anyone that my doctor would not prescribe another medication without an office visit, a thorough examination and bloodwork first before changing my medications.

My experience with Home Advisor has been Horrible. I needed contractors experienced in roofing, siding and porch repair. I not only had "contractors" come to my house who stayed less than 5 minutes without walking around the entire house and then give me a price but one guy from Pretty Clean in New Jersey came by and smelled of marijuana. Another company American Dream of Newark, NJ came by and stayed for at least 1/2 hr. He gave me a glossy brochure and an estimate of $16,000. However, when I did a Google map search I found out that the company was actually a garage with the name of the company on it.