Gayle L.

Ordered for the first time, using the size charts provided.! St blouse came and the top part was too big. Called to return. Was informed that I would receive HALF the original cost upon return, as there is a 50% re-stocking fee. I returned it. 8 days later tracking number on label showed no info. I emailed asking when to expect refund on my card. No reply. Today, nearly 2 weeks later, I called. A CREDIT had been issued for the 50% value; this company does NOT refund your payment. I spoke to a supervisor who said nothing could be done. I ordered a 2nd blouse with the 1st which I received; does not fit well; but no use returning as I can get nothing back for it. Absolutely the most terrible "refund" policy I have experienced and very non-responsive to the customer. I honestly don't know how they are in business, except that many people like myself must order once and then never again! I could not work for such an unfriendly to the customer company. Really TERRIBLE.