I had my purse stolen somewhere between leaving the plane and getting to my car at the President's Circle aisle on Sunday 1/24/21. Thank God Hertz Team at SFO has a heart. Ameeta Sharma and Regina Hunt helped me get my car. They took my copy of my Drivers license and my paper temporary Texas Drivers License to their Manager Mike who approved me as a regular President Circle renter. They also walked me through getting a different card uploaded on my profile so I could drive away. After a long night, I really appreciated them and it gave me a better feeling about Hertz as a company.
I also wanted to mention Maria the Manager for returns, she helped me that evening and gave me $11 out of her pocket because I had nothing. There ARE still good people! Thank you Maria!