Social Living ran an ad for Open Sky store. I ordered an Activity tracker for myself and my daughter & son-in-law's birthdays. They were very accommodating when I needed to call to make special arrangements, but when I received mine, it was not the product I had purchased. I looked for the one they sent, and it could be found on Amazon for $12.-- Less than half what I spent for each one! I sent them an email, and they said, they would have to review my request. WTF? So I suppose the "review" will take 2 weeks and by then, of course, my MBG will have expired.