Social Living ran an ad for Open Sky store. I ordered an Activity tracker for myself and my daughter & son-in-law's birthdays. They were very accommodating when I needed to call to make special arrangements, but when I received mine, it was not the product I had purchased. I looked for the one they sent, and it could be found on Amazon for $12.-- Less than half what I spent for each one! I sent them an email, and they said, they would have to review my request. WTF? So I suppose the "review" will take 2 weeks and by then, of course, my MBG will have expired.
Hi Gayle! We are sorry to hear about the difficulties with your recent order. OpenSky hosts thousands of different shops and each merchant is responsible for setting their own pricing and fulfilling their orders, but we are always happy to help with any issues which may arise. It sounds like you are already working with our Customer Love team on this, but you are also welcome to call us directly at (844)707-7779, between 9 AM and 6 PM ET, any day of the week. We will certainly be happy to work with you to resolve this issue in the best manner possible.