Gavin F.

I've made 2 orders to Asos, one went fine, everything fit fine, the other and more recent one, i ordered 2 pairs of shoes and both were a size smaller than what i ordered. I decided to just not worry too much about it because one of the shoes seemed to be big enough to wear. On just the first wear, the sole decided to rip off of the shoe and so i returned them. 2-3 weeks later no refund and so i try to reach out to customer service 3 times with 3 different people, Mohamed, Kamran, and Aqib, none of them able to help in the slightest and then just ending the chat out of nowhere. I probably wont ever buy from asos again and neither should you.