Gaurav P.

I would never recommend this agent to anyone. My wife was flying to India with my 4 years old from LA to AMD via Abu Dhabi - delhi. Her flight del to amd got cancelled and jet airways added 10 hours in lay over. We contacted jet and etihad. Both were ready to give direct flight from Abu dabhi to amd. But my agent supposed to call and make that change. I contacted justfly and they kept telling me to wait few more hours for confirmation that they requested from etihad. My wife had flight in 7 hours and they told me to wait 6 more hours where I lost it. I talked to supervisor and he said he will personally look into it. As expected I never received a call. I called again after 6 hours and they said justfly do not offer iternary changes. Really? I called them almost 25 times and repeated same thing over n over again. Just mental harassment. I won't do any business in future with them. My confirmation number is 020-909-081 in case they want to contact me.