Gary U.

Ordered a cane and tripod tip for my father, paid via credit card, never shipped for days, got the tip first, no cane. Called then shipped cane a week later. Went to install tip, it was to big (person who took my order told me that she investigated and the correct size would be sent). Called customer no service and they took 2 more days to get a return authorization number. I called to ask how I was to get the correct tip size, I was told I had to order another or wait until they received the tip, shipping was on my dime. I blew up, the lady changed her mind said they will send a shipping label and when it was shipped they would send out the other tip. At that point I was hot, she then said she would get an ok and ship the tip out immediately. Guess what, no email giving me a tracking number. Monday, I am calling my credit card company, calling BBB, and filing a compliant with post master general. STAY AWAY FROM THIS COMPANY, TERRIBLE BUISINESS PRACTICES! Gary U