The company behind this website sell what seems to be ultra cheap goods, until they hard sell you insurance, or failing that, sell your information to advertising companies!
After all the phone calls I got, nothing happened when I complained and every negative comment I left online, 10 positive ones sprouted up and made mine invisible.
I made a promise to myself that I would buy from a local, smaller retailer with an actual shop I can walk in to and to hell appliances online.