Gary S.

Everything about Payne Glasses is great. Their support, their prices, their selection. I tell everyone about them. I don't think anyone else compares.

Tried to post a job on the site. They deactivated my account and refused to post the job for some unknown reason. They wouldn't tell me why so I could adjust the job posting. They actually said they "cannot give every reason why a job or a company may be removed." There were other companies posting the exact same job. So, it wasn't the type of job I was advertising.

I chatted with them on facebook as well as appealed their decision and got little information on what their objection was. Although they obviously have the right to refuse service to anyone, their customer service skills are virtually non-existent.

After posting this review, they suggested discussing this with them over a private message. They did this on facebook as well. But in their private message they only sent the same response they originally did with no new information.

1, We don't want your business.
2. We won't tell you why.
3. Sorry.

Sounds like something their legal department told them they could say without risking a law suit.

After that generic response, they stopped responding. (I assume this is to give the public appearance that they were doing something about the unsatisfied customer when in reality... they did nothing).