I wish I had another option for my prescription plan. I take a class 2 medication prescribed by my doctor for the past 5 years. Every year prior to this year, the medicine is renewed without a problem. This year, the appeal process is awful, almost as if they don't want to provide the coverage I pay for.
The first part of the renewal was denied because of a trick question. The second part of the renewal was denied because the medical records submitted with the first request was not forwarded.
I am now in the External Audit review. I have been without my medicine for over 30 days.
Express Scripts DOES NOT CARE ABOUT YOU.