Me and my wife browsed their website for a few moths before the actual purchase. She wanted to get a diamond cocktail ring with sapphire. I went ahead and bought the ring, the process was smooth and the transaction was completed via Amazon Pay. Surprisingly, they sent it over to us via overnight (I didn't pay any extra for shipping, and it said at the website UPS Ground), but the purchase was a little over 5K. The ring arrived in a beautiful packaging, absolutely safe handled, all paperwork was intact. And the ring... my wife absolutely loves it! As long as she loves it, I love it too! Good experience with this online company! Would definitely come back for more jewelry.