I had to find a place for my mom in a short amount of time. I was greeted by an extremely friendly and helpful man who explained the entire process to me. He assessed my needs and quickly jumped into action trying to find the perfect fit for my mom and our family. He bent over backwards to try to get us a solution in one day flat. He followed up repeatedly to makes sure we were finding what we needed or whether he could be of any further help. He never harassed or pressured us. And he constantly checked in to make sure I was understanding the challenges that lay before me. He followed up when places he thought were good fits did not present as they had promised to rectify their recommendations going forward.
This could not have gone any better.
We are so happy to hear this! Thank you for sharing.