My experience with addison was terrible. The company tells you that there will be a tracking number provided for the item. The only way to get a tracking number is if you call multiple times. They offer free shipping, where they state the item will be brought into your home. On the day of delivery I was called and told the item will be left in front of my home and if I want to have it brought inside it would cost over $500. The item was an entertainment center which weighed over 400lbs. I ended up having the item delivered in front of my home and I paid movers $200 to bring the item into my home. When I called the company about this, they said I was told it would be left outside my home, This was not true. My invoice states Free shipping with white glove delivery. It was a very unpleasant experience. I will certainly never use them again.