Gary M.

My review is for the product indicated in the title as installed on a Windows 10 computer.
When it works, it works very well! The key point here is that periodically the product will get upgraded. When that has happened to me, the first time on purpose and now twice unasked for.
Wondershare has a basic component where you click 'Paste' to paste the address of the site that has the desired video address you have copied. The product 'analyzes' then chugs away till it has completed. Ta Dah..., the video has been downloaded.

I have my Email receipt and Registration code. Entering it is now said to be an error. I have System Restored my machine, and I have reinstalled from earlier files as well as the website's latest file. Nothing has yet worked.
The company's Help/Support website as linked to from inside the product no longer exists.

When the product breaks, as it has 3 times now, by 'upgrading' to the newest version; the click on 'Paste' now thinks about it then errors out.
No amount of corrective steps this last break has brought it back to a working state.
I have definitely gotten my "Lifetime" license's worth of use out of the product; but alas I will not be paying for another "Lifetime" license to see if that fixes things this time.
Yes, for all those who are wondering, I have written to them and I will gladly update here if this time a company response restores the product to working order.

To my financial dismay I attended a "Real Estate Seminar", one of those by the Flipping Vegas or such as that, with a big cardboard cutup of Scott and spouse if I remember correctly. This was over 2 years ago.
Neighborhood Scout was one of the essential services breathtakingly demonstrated during the seminar. Trying to use the website (at the Pro level) never came within a shadow of the results seen during the seminar.
Apparently no contact or response I have made to Neighborhood Scout has
Ever pierced its collective consciousness.
I CANCELLED my subscription to Neighborhood Scout over a year ago. I only
Just recently learned that last year I was charged again and this year only by strange luck, the charge attempt failed. Naturally I got a email stating I should correct the failing so the charge would go through.
Repeated attempts in recent days to contact anyone at Neighborhood Scout about cancelling the subscription get nowhere.
All HELP, Instructions, and steps researched on how to cancel this subscription do not work.
Even though all past efforts have clearly failed, I have attempted to inform them that I will do a Charge Back if any attempt to use the credit card succeeds.

UPDATE: I finally received 'Confirmation' that my subscription as been cancelled. Sorry to say I cannot verify what magic step on my part (CC to the Fraud Dept of my credit card company?) finally resulted in this acknowledgement.

2nd UPDATE: The day after the last update, to my surprise, I got a phone call. This call was to assure me the subscription was cancelled and that it will not try to charge me again. During this call (all very friendly) I stated that perhaps I was trying EXTRA hard to be sure that was the case because LAST year I also went through the same steps and assurances only to find that I was indeed charged last year and this year was ATTEMPTED to be charged again. I went on to say that if they look at my NeighborhoodScout logins they will see I only logged in last year for the period of trying to get it cancelled and that there was NO login after that until these last few days where again I was trying to get it cancelled. To my SURPRISE the woman on the phone (Ms. Cunningham I think) said she would refund last year's $191 as well. FAIR is FAIR so I wanted to update this review to say that.

Gary Matthews