I orders an icemaker for my Maytag fridge using my part number. The part they sent did not fit. I sent it back first they would not refund because "The box had been opened"? How can to see if it's the right part without opening the box I would like to know. Then after much discussion they refunded but charged a restocking fee "because the part was not defective" So they send you the wrong part then refuses to refund because you opened the box then charge you a restocking fee for sending you the wrong part. That is their business model. You can read several others who had the exact situation.
UPDATE: After two days it was finally agreed that they send me the wrong part and the part for mine was 100.00 more (sound familiar). They refunded my money and deducted a stocking fee.
Then I get a notice from them about this review. Saying quote "It appears your statement is false and untrue then. I have forwarded this to our legal dept for review. Thank you!".