I was a very loyal customer up until 6 months ago, but when their point man Ravi left, everything went downhill fast. Their SEO service went completely to hell, I started getting toxic backink warnings and my DA dropped 10 points. When I confronted them, I was told my monitoring tool (SEMrush) was wrong, and I just berated for questioning them. I ended the SEO service and they kept sending me emails and WhatsApp messages that were downright disparaging. I'm actually saddened to see these guys turn into a really bad company to deal with