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Gary G.

1 Level 1 Contributor
  • 3 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Food & Drink

Member since June 2020

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    88

Review Distribution

3 Reviews by Gary

6/24/20

I ordered a variety of sauces direct from Tabasco.com. They arrived in just a couple of days with free shipping. I was displeased when I found the box appeared mis-handled and one of the bottles were shattered at the neck of the bottle, of course it was the habanero sauce, which is my favorite, lol. I called customer service, they were super nice and shipped me a replacement. To my surprise, they overnighted it and I got it the next day! Who does that anymore? I called them back and let them know how much I appreciated them unexpectedly going above and beyond for superior customer satisfaction. If you like Tabasco, try ordering direct. They have many more products you rarely see in stores.

DXL
6/24/20

I'm a big guy (54" waist) and it's hard to find clothing that is true to size, comfortable and at an affordable price. I tried DXL and ordered 2 pair of their Harbor Bay Continuous Comfort Denim Shorts. I received the order in 2 days (free shipping). I got to say, these might be the most comfortable jean shorts I've ever worn.
Great value, fast shipping and everything for the big guys from pants/shorts, shirts, shoes, suits and everything in between. I will definitely shop here again.

6/24/20

I ordered some jean shorts, and right away thought I ordered one size to big. I went to cancel the order and the reply I received was "sorry, once an order is placed we cannot cancel it". Even though they were not scheduled to ship for 1-1/2 weeks from the time I placed the order. I received the order, and found out that my refund would be reduced by $-9.99 for return shipping. I also ordered 3 shirts, one of them are on backorder, they didn't tell me until I placed the order. Online status says due to be shipped June 9th. It's the 24th and still waiting. Trying to reach customer service is a nightmare! Online chat is forever waiting, 800 number is infinite hold time, I tried emailing customer service and got a reply to call the 800 number. I would highly recommend a different company, very frustrating. Oh, they also charged me at the time the order was placed, most companies don't until the product is shipped.

corinned9
Magali R. – KingSize Direct Rep

Hello Gary, my name is Corinne; I am a Customer Service Specialist with KingSize. I'm very sorry for the poor experience you had and would like to further look into this. Please email me directly to social.media@fbbrands.com with your last name, order number, and zip code.

Gary Has Earned 5 Votes

Gary G.'s review of DXL earned 4 Very Helpful votes

Gary G.'s review of McIlhenny Company earned a Very Helpful vote

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