On 8-14-2011 I ordered a Genuine Leather Hanger Backpacker Watch Black and my credit card was also charged that same day. On 8-22 I called to find out why I haven't received the order and got a machine, I left message On 8-24 I called and got a woman and said they would call me back, they didn't On 8-24 later that day I called back and talked to the same person and asked for a refund she said my credit card would be reimburse in 3-4 business days To this date I have received nothing. I have filed a complaint with the BBB and that was 8 days ago but they did say it could take up to 2 weeks to hear back. STAY CLEAR OF THIS RIPOFF COMPANY