Went to local Cricket store asked how to send multiple pictures I was shown. I went to get a new phone and was told leave both phones with her to come back before closing they closed at 7 I was there at 6:45. The cricket rep said she could not transfer photos it didn't know how to transfer messages to talk to her manager the next day when they opened at 11 she wrote it down what did not transfer yet phone contacts messages pictures. The next day at 11 manager arrived open store to both my phones I went back at 12:30 nothing yet I went back at 4 she had and me both phones and said I could not transfer pictures have a nice day I looked at the phone no pictures a new phone but my gallery in the old phone was deleted nothing on my SD card all pictures on my SD card work deleted you call Cricket customer service oh well only recourse to send 2 page document I will sue Cricket in small claims court they are incompetent and pathetic