The iMac computer i purchased from CEX was in good condition, but was expecting an Apple keyboard and mouse. I received a tatty black Dell keyboard and a 2004 Apple mouse (that was faulty). The image showed computer with Apple keyboard and mouse and in the description it mentioned the same. Now they have changed all their pictures to display just the computer. Customer service is shocking and just quote company policies. I've returned my purchase as not happy with my experience. Never buying from CEX again.