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I have placed the order 2 days back ( order Id: *******) and did a followup on delivery date. Customer support gave me wrong assurance about order delayed due to rains in Delhi. Then they called recipient saying order was placed 10 mins ago and we cant deliver before 11:00pm night. Another call with support & they say recipient has ignored delivery for the day! I am aghast with the way this was managed ( un-managed). They are yet to learn about professionalism and commitments.
Note: I have been ordering cakes from them earlier but this year had been highly disappointing.
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