Garry S.

I ordered four light fittings in September 2009, the website showing these were in stock. When I received an email confirmation of my order and payment, the lead time became four weeks. I immediatley emailed newlightingdirect.co.uk, to enquire why there was delayed lead time. The answer was they had to get the fittings made! I cancelled the order and was told, by Jason, that I would receive a full refund within 28days. After many emails, I am still waiting. I have now refered all correspondence to my credit card company and they will be taking action to reclaim my money.
In conclusion, I have used many different internet based companies over the last few years, but my advice is not to use newlightingdirect.co.uk for any purchases, You have been warned!