I preordered the Gravity Bullseye Monster 2020 and it arrived early with excellent packaging.
I made an oafish mistake during assembly and Larry in customer service responded to my panicked email in under 2 hours.
The bike is fantastic and has components beyond its price. I've owned and ridden three fat tire bikes now (Giant and Specialized)
Cheers to a phenomenal deal, stellar customer service and the best way to spend $ (IMO).
Bikes Direct for the win! Thanks again Larry!