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It's basically the best combination of quality and value you can get these days. The clothes are great and the prices are reasonable. Delivery could be faster...
My flat gets turned into a shining hotel room every other week, so that part of it is going very well. I'm not quite sure how my cleaner does it, but I thank her.
First cleaner left after 6 months, but they found me a new one within two weeks so everything just carried on as usual.