Gaily O.

I ordered a dress. The positive was that it arrived on time. The negatives, don't forget customs, it was an additional 69. It wouldn't kill them to remind you about this more clearly. The biggest issue I had was, it says in returns policy that you can get a refund if the colour is not what you ordered. I ordered a shade in watermelon. I got bright pink. They would not take it back for a refund. They said it was a one off piece. I didn't order my dress to specific measurements. I ordered an 18. I don't believe that they don't hold a stock of each size. But they claimed it was a one off piece and they couldn't give me a full refund and the colour I ordered basically was a chance I had to take. I was offered 25% refund thst didn't even cover the customs charge. I accepted the offer in the end as I wasn't getting s full refund. I was to get a confirmation email re the refund of 25% but I still haven't and that was the end of may.