Thumbnail of user gails445

Gail S.

Contributor Level

Total Points
82

1 Review by Gail

  • Optically.ca

4/7/20

I bought glasses from Optically.ca and they were terrible. The frames I ordered were not the ones I got. I paid for wager thin lenses and they were not thin. The frames were also crooked. I contacted them and they said they were made to my specifications. I have worn glasses for most of my life and have never had lenses this thick or heavy. I sent pictures of my glasses now and what they sent and they said it was what I ordered and they could refund me my frames but only 50% of the lenses. They advertise 100% unconditional guarantee if you are not happy. Well I was refunded only 50% of the lenses. Please do not order from this company, they do not back up the refund policy.
Disappointed customer.

Gail Has Earned 2 Votes

Gail S.'s review of Optically.ca earned 2 Very Helpful votes

Gail hasn’t received any thanks yous.

Gail doesn’t have any fans yet.

Gail isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mike.mandziuk
11/4/23

My glasses came after 4 weeks wait, with a flaw in one of the lenses. I emailed support and...

Thumbnail of user jennyl531
8/6/23

I purchased prescription glasses, but when they arrived the prescription was incorrect. After...