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AChristian -.

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26 Reviews by AChristian

HP
  • HP

6/26/19
• Updated review

Part 3 of 3

I got my "new" printer. On unpackaging the printer, the lid had five damaged spots. I took pictures and sent them to the HP representative.

- I told him that I believe this printer is refurbished because of its physical appearance;

- I told him that even if I had agreed to a refurbished printer, HP wouldn't send it in a plain brown box with "refurbished" written on it, nor would they send it in an HP box with "refurbished" written on it;

- I told him that if they'll do it with printers, then they'll do it with computers too;

- I told him that the original 'new' one I bought (the broken one that was being replaced) was probably refurbished too, because why else would it break down in 6 months with occasional use.

It took him 3 days to respond to me - I assume after speaking to his higher-ups - because he offered me a refund, which I am certainly taking.

I asked him if they will reimburse me for all the ink for it that I purchased. They oh-so-kindly said I can keep the ink that *I* bought, that I already told them will be of no use to me because I will never buy another HP product again.

They told me the only way I would receive the "new" replacement printer is if I signed a Release to keep the matter confidential - which, in my view, confirms that they sell used as new. Unfortunately, I don't have the money to sue them for this fraud. And as you can see by the "new" replacement printer, it is indeed used.

It really doesn't get any worse than this.

You have been warned!

Uch, what jerks.
6/10/19
• Previous review

A case manager got back to me. He phoned me from a 1-800 number which I don't pick up because of spam. He chose not to leave a message on my voicemail but hung up without a word, and then sends me an email that he's unable to contact me. By reply email, I let him have it, and told him I want our conversation in writing.

The sleaze says he's pleased to honour my request and will send me a refurbished printer. I told him that his conclusion that I wanted a refurbished printer is incredible since the reason we're speaking is because I *don't* want one. Duh. I let them have it about how sleazy and cheap they were. He ignored it.

He told me that a refurbished printer is not rejected, but is just overstock or an open box. I let him have it.

He called me a valued customer. I let him have it.

He told me in one email that he would send me a new printer, and sent a separate email 'Agreement' for my confirmation that didn't say "new." I let him have it and told him that I know he's trying to send me a refurbished printer under the guise of "new." He ignored it. I completed the Agreement with an Appendix of his separate email saying that the replacement printer would be new.

He didn't like this and again asked me to confirm the Agreement. So I did, and added in my own stuff in the appropriate spaces, and copied and pasted his email that said "new" in the appropriate space.

He asked me if I wanted the prepaid label mailed or emailed. I told him since I don't have a working printer, I obviously have to have the hard copy. Duh again.

I strongly suspect that they're still sending me a refurbished printer. Whether they do or whether they don't, this experience was awful. HP is a cheap, sleazy, insult-to-injury, insult-to-intelligence, rip-off business, and their warranties mean you'll get repaired broken stuff as replacements despite that you paid money for new stuff. I won't ever buy from them again.

Take heed. You've been warned.

Possibly to be continued when I receive the "new" printer.

What a farce.
6/8/19
• Previous review

I bought an HP ENVY 5055 printer 6 months ago. It worked great for 6 months. At 6 months, in one shot, it would not print properly. I contacted HP chat. We spent about an hour on the phone going through all the steps to see if the printer needed to be replaced. One of the steps was to change the ink cartridges. He offered to send me ink cartridges, but it didn't make sense to me to wait for the cartridges, contact HP chat again, and go through the whole thing again. I told him I had new unopened ones here. So I opened them and we did more tests with those. The problems remained and even increased. He concluded that printer needs to be replaced. (No kidding.).
The guy told me that the remaining 6 months warranty would be applied to the replacement printer. I think that sucks.
Then he told me that the replacement printer would be refurbished. What?! I told him that I paid good money for a new printer, and I expect a new replacement. He said he's not authorized to do that, and will escalate this matter to a case manager. So now I'm waiting, and I will update this review when this matter is resolved.
He asked me if there's anything more he could do for me. I asked him if he could please send me the ink cartridges because I wasted a lot of ink with both my old cartridges and my new cartridges. He double-talked his way out of that one, I have no idea what the heck he said, but it was clear that he wasn't willing to send them now.
I am SO disappointed in HP. I realize that most companies will just 'forward' the remaining warranty to a replacement product (which I still say sucks), but to have a new item replaced with something refurbished? I didn't pay a refurbished price, I paid a new price.
To be continued.

  • ZeroWater

6/10/19

I was given a new Zero Water dispenser. There is a button to press to dispense the water. The button has to be pressed for the duration of water dispensing, and it is hard to hold. The filters are ridiculously expensive and don't even last that long. The water doesn't taste as good as it should. After about 3 months, the water wouldn't drain out of the reservoir into the dispenser at all. I'd had enough, threw it out, and replaced it with old faithful.

  • Brita® Canada

6/10/19

I had a Brita water dispenser for a very long time. Someone gave me a barely-used Zero water dispenser, so I tried it. I didn't like it for a variety of reasons, and it broke within no time at all anyway. I ditched the Zero water dispenser and bought a new Brita dispenser. Easy and delicious!

I contacted Brita to tell them my story and to thank them for a great product. They were very kind, grateful for the positive feedback, and are sending me 2 credit coupons for my time and effort in writing to them.

They're great!

P.S. Their filters don't last as long as they used to, so I've gone to purchasing copies. They work just as well.

  • Disqus

3/16/19

First, the rooms of the site are filled with atheists who always go to the religion section. The first rule of disqus is "no insults," yet, atheists are allowed to gush insults to Christians in every comment without so much as a warning from the moderators, whereas Christians who use the word 'stupid' will have their comment removed and be threatened with banning. This is because the moderators there are all atheist liberals. Moreover, there are moderators there who will actually participate in the abuse, and sometimes even instigate it. -- Edit/addition: Commenting on the news site pages from a Biblical perspective is inviting the wrath of the unsaved which insists that the Bible is a lie and G-d is a liar. The endless lies and endless hypocrisy of the unsaved illuminate Matthew 23, and make clear that adhering to the satanic verses of the talmud is why gentiles hate us so much.

If you don't mention G-d, don't mention the Scriptures (even the OT), don't mention the Jewishness of them, and if you don't mention anything about sin... if you don't mention that we have all failed G-d in every way including what the chosen were chosen for, and if you don't provide Biblical support of what you claim, then you'll be just fine. One word of Biblical truth regarding the condition of humanity and its spiritual condition will result in your verbal crucifixion like you've never imagined possible (Matthew 7:6). There are no moderators present on the news pages, and "the good and the proud" are free to contaminate and destroy like an oil spill in an ocean.

  • Reddit

3/16/19

I was at reddit for 2 days and had an exchange with a muslim where I very politely proved he was using taqiyya by posting quran verses with citations, which I do for the benefit of those watching. I was banned without warning or explanation. (As if I needed one.). Moron leftist moderators shot the messenger.

  • Instacart

11/26/18

On one occasion, my Instacart shopper picked terrible replacements without contacting me. I told them that, and told them that my account settings are set to receive texts, and asked them why he didn't contact me. They told me that if my settings are set to receive texts, the shopper will contact me. How stupid of an answer is that?

I asked them why a certain page on my Account reads "Contact Preference: No Preference" when I set it to contact me. They said that wherever I heard that, it's a mis-communication. How stupid of an answer is that one, too?

I had other questions that weren't answered, but responded to with bullsh*t rhetoric that completely avoided the issue. This happened in an exchange of 6 - count 'em, 6 - emails. These people clearly do not understand plain English, no matter how clearly or articulately it is written. I then requested a supervisor to answer my questions since I could not get an answer out of their regular reps. I did this 3 times. There was no response.

Awful.

AChristian Has Earned 76 Votes

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Achristian -.'s review of ZeroWater earned 3 Very Helpful votes

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Achristian -.'s review of Gab earned 8 Very Helpful votes

Achristian -.'s review of Kissable K9 Care earned a Very Helpful vote

AChristian Has Received 1 Thank You

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