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Ordered ornaments as a gift and it said they would arrive between Dec 16-19th. I paid an outrageous amount to have the shipment expedited. I received 6 of the 12 ornaments. Tried to call customer service and their voicemail message basically tells you we are too busy screwing up our orders to handle your call. I emailed and haven't received a response. So if you are looking for customer service - don't expect any!
Gail M.'s review of Zazzle earned a Very Helpful vote
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Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
Hello Gail,
I am so sorry to hear about the delay with your ornaments. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We will have a member from our customer support team reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine