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Gail M.

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1 Review by Gail

Murad

  • Murad

“Customer service”
2/13/20

I am a good customer and have spent a lot of money with Murad. I generally like the products however the customer service is terrible. I called to return a product because it is too thick and caused me to breakout. I was informed that because it was a promotional set I need to return both products, they can't just credit me half price. Now I am annoyed because I need to reorder the product I do want and wait for it to come. Seems very wasteful on the company's part. Not very accommodating. Think I will go to Macys and order online with free shipping.

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Gail M.'s review of Murad earned 15 Very Helpful votes

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