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If you need to return an item, good luck! The only way to contact the customer service department is by email and they respond at a snail's pace. Of course you will have to pay for any return shipping cost and wait an unreasonable amount of time to be receive your refund. I'm still waiting for mine and it has been over two weeks.
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
Dear Gail,
We apologize for the issues you have encountered with your order.
We will always offer our customers returns, refunds and exchanges in line with our policies.
Please click here for more details: http://www.zaful.com/returns/.
We have contacted you about your issue via our Support Center. Please login to your account and reply to us.
We look forward to hearing from you soon.
Best Regards
ZAFUL Customer Service