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Gail G.

Contributor Level

Total Points
82

1 Review by Gail

  • ThirdLove

5/2/21

I made a purchase more than a week ago, and have yet to receive confirmation of order fulfillment or shipping status. Tried to log into the site to check on my order, and the response I get, is that my email address does not exist, although they processed my payment!
Sent an email and received a note that CS will respond within 48-72 hours. Perhaps they take weekends off? This makes me very uncomfortable, wish I had looked at all the reviews before pulling the trigger.

Tip for consumers:
Read Reviews first

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David S. – ThirdLove Rep

Hi Gail! We're sorry to hear you did not receive your order or a response when sending us an email. We would love to assist further if you would like to chat with us live via our website or text us at 415-692-0089.

Gail Has Earned 2 Votes

Gail G.'s review of ThirdLove earned 2 Very Helpful votes

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