I made a purchase more than a week ago, and have yet to receive confirmation of order fulfillment or shipping status. Tried to log into the site to check on my order, and the response I get, is that my email address does not exist, although they processed my payment!
Sent an email and received a note that CS will respond within 48-72 hours. Perhaps they take weekends off? This makes me very uncomfortable, wish I had looked at all the reviews before pulling the trigger.
Hi Gail! We're sorry to hear you did not receive your order or a response when sending us an email. We would love to assist further if you would like to chat with us live via our website or text us at 415-692-0089.