I cannot not emphasize enough… DO NOT, I repeat, DO NOT ORDER FROM THESE LOSERS. They will, "oh your order shipped this morning". It didn't. I contacted the company to cancel the order advised them I would refuse any order that arrived at my door and that I would be contacting my credit card company. I sent the letter to the address provided on their website the same day, May 5. NO RESPONSE. NONE.
Then I see they have changed my credit card on May 12. Seven days AFTER IT SUPPOSEDLY SHIPPED and, well all know, they don't ship BEFORE they process the charge. So lies, lies, lies. These are coming from CHINA and the orders must be placed by smoke signal for the length of time it takes just to get the order processed, then another 12 - 14 days shipping on top. OH PLEASE! HOWEVER, I have received two catalogs since placing the order on April 26th but no swimsuits. UNBELIEVABLE.
The Customer service rep which is a contradiction in terms and such a joke, talked over me the entire time as did the Supervisor I spoke with today in an utter rage. That's their ploy talking over you. These people are rude, discourteous and incompetent. They DO NOT CARE ONE BIT ABOUT YOU, YOUR ORDER, OR YOUR OPINION. ALL THEY WANT IS TO SEPARATE YOU FROM YOUR HARD EARNED MONEY AND THEN DISPUTE RETURNING IT TO YOU BECAUSE THEIR SERVICE/PRODUCTS AND SIZES ARE CRAP.
Clearly they are unconcerned about their business reputation because there will be just another sap down the road who will bite.
I am BEYOND enraged.
AGAIN… DO NOT BE A SAP - DO NOT ORDER FROM THIS COMPANY.
CONSIDER YOURSELF WARNED.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.