Gail C.’s Reviews of eHarmony & more

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eHarmony

Dating

“EHarmony, please stop the "I'd love to help you," rhetoric...”

3/14/18

• Updated review

EHarmony: Please stop repeating: "Hi, I'd love to help address your concerns, please feel free to reach out to me." It's insulting! Where were you when I called several times, emailed and sent letters to you? NOT ONE PERSON cared even a tiny bit about my concern then. It's waaaaaay too late now -- I canceled my membership looooong ago -- Yet, I haven't forgotten how greedy your company was. I'm giving you an "F-" for your customer service grade.

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“I called wrote several letters to eHarmony, and received Zip, Zero, NOTHING!”

3/13/18

• Previous review

... Go Fly a Kite, eHARMONY... Your disingenuous response is 100% Bs (bogus)! I called, emailed, sent letters to you by post and got nothing back except some poorly copied form letter that didn't even pertain to the situation. Go away... eHarmony. I prefer to call you eGreedy dot com or, "eHarm-to-thee."

Carlos R. – eHarmony Rep Over a year old

Hi Gail, I’d love to help address your concerns. Please feel free to reach out to me at membercare@eharmony.com and be sure to write from the email address associated with your eharmony account.

“GREEDY THIEVES”

3/11/18

• Previous review

They had "AUTOMATIC RENEWAL" on my account (without my knowledge) and never bothered to email me beforehand to tell me I was up for renewal. Instead, they simply vacuumed the funds out of my bank, then utterly refused to give me even a partial refund.

Carlos R. – eHarmony Rep Over a year old

Hi Gail, I’d love to help address your concern regarding our renewal feature and would be grateful for an opportunity to improve your overall experience. Please reach out to me at membercare@eharmony.com from the email address associated with your account.