I ordered invitations for my 65th birthday and personalized them with my own writing and when I did a presend all the writing was fine and so I sent it and then realised it had jumbled the letters and they were on top of each other also when did the transaction it took 2 payments as well so I got hold of them within 25 mins and they said its too late to do anything as it had already been shipped as it has to be in the hour it seems that what they do to so many people
And WE LIVE IN NZ I have too go through all crap for what!
Hello GailandGreg,
I am so sorry about the overall experience you faced with this order. I see that you've already been in contact with someone from our Quality Control team. We will be following up with you again via e-mail to answer any further questions and/or concerns.
We look forward to assisting you further!
Thank you,
Christine