gael b.

I had an issue on my last order: Package uncomplete (PNP ordered and Kit received: some items were missing) and damaged item;-(
It took 1 week in discussion to obtain the refund value of missing components so that i was able to place a new order...
The cost of missing parts was around 50 and they proposed me first 35,40 in a second time and finaly we made a deal at the real value.
That's what i was expecting Banggood to offer me this solution from the begining!
However i keep in mind that Banggod has absolutely not took in consideration the damages on the received parts.
For this big company, i was a bit surprised of that customer behaviour.
A bit disapointed...

Hope it will be better next time...