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Gabriel O.

Contributor Level

Total Points
81

1 Review by Gabriel

  • Flight Club

6/19/18

I ordered three pairs and received order confirmation emails with the order number. I decided that I wasnt going to buy them now so i called in to cancel it. The first lady asked me the order number and told me that it would take 24 to 48 hours to receive confirmation of the cancellation but with a weird tone of voice so i called in again just to make sure it was cancelled and the lady was just rude talking to me as if i was dumb because the first lady told me it would take 24 to 48 hours. It is not my fault that the customer service sucks and doesnt give you any piece of mind when you talk to them. I work in retail and this is the first time i call in to a place where customer service is just plain rude. For a company that is so good they should focus on their customer service because of this i will never buy or look through it website again. I just did the cancellation so i will wait for the cancellation email. If i do not receive it and get charged for the money then i will talk to a lawyer because from what i see i am not the first person to experience horrible customer service from this company.

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