They have put up a photo in my name, and it is NOT my photo. It is sexual of nature and I can't find a way to cancel it or to let them know. I'm very upset!...
Thank you for taking the time to share your feedback with us!
We are sorry to hear you've been experiencing issues. It sounds like the problem you described is related to the cached data on your browser.
Please be sure to reach out to our member support team at members@viewbug.com and they'll be able to review your account and assist with your inquiry. Kindly remember to provide the email address attached to your ViewBug account when you reach out to them.
You may also find our contact details by visiting our support page at http://help.viewbug.com/ and clicking on the blue 'Email Us' link right under 'Contact Us'.
If you’d like to delete the photo in question; simply refer to the “How can I remove or delete a photo?” article by clicking on the link below. This article also includes a step-by-step video showing how to delete a photo from your ViewBug profile.
How can I remove or delete a photo?:
http://help.viewbug.com/customer/portal/articles/730107
We look forward to hearing from you.
Have a good day!
The ViewBug Team
Gabrielle Has Earned 1 Vote
Gabrielle P.'s review of ViewBug earned a Very Helpful vote
Hello Gabrielle,
Thank you for taking the time to share your feedback with us!
We are sorry to hear you've been experiencing issues. It sounds like the problem you described is related to the cached data on your browser.
Please be sure to reach out to our member support team at members@viewbug.com and they'll be able to review your account and assist with your inquiry. Kindly remember to provide the email address attached to your ViewBug account when you reach out to them.
You may also find our contact details by visiting our support page at http://help.viewbug.com/ and clicking on the blue 'Email Us' link right under 'Contact Us'.
If you’d like to delete the photo in question; simply refer to the “How can I remove or delete a photo?” article by clicking on the link below. This article also includes a step-by-step video showing how to delete a photo from your ViewBug profile.
How can I remove or delete a photo?:
http://help.viewbug.com/customer/portal/articles/730107
We look forward to hearing from you.
Have a good day!
The ViewBug Team