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Gabrielle M.

  • 1 Review
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Experience: Autos & Vehicles

Member since April 2015

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1 Review by Gabrielle

4/2/15

Never buying from here again. Was charged a shipping fee from DHL aside from lancer shops shipping charge. I've been a loyal customer for 5 years but NEVER BUYING AGAIN.
I bought an item that cost $289.95 was charged an extra $153.99 for shipping and aside from all that I receive a bill from DHL of 14.99 for shipping charges. I call stupid lancer shop and they said "it's your responsibility, we're not paying for that".
I was forced to pay for it since DHL had sent me to collections for it.
Don't buy anything from LANCERSHOP
I'll be leaving my review on every possible website to warn people.

lancers
Lancer S. – LancerShop Rep

Hello Gabrielle,

It was distressing to learn that the item we shipped to your location was subject to duty fees

Please check your email. We have sent a solution for the $14 duty bill you received.

I am sorry that this unfortunate incident occurred and sincerely appreciate your continued patronage.

Feel free to call me anytime Monday-friday 9am-5pm est.

Sincerely,
Shanna S.
Customer Service Manager@ LancerShop.com

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