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ABSOLUTE SCAM! I WILL BE CALLING THE BBB TOMRROW MORNING I AM SO PISSED THAT I DIDNT CHECK THE REVIEWS BEFORE I PLACED MY ORDER I ABOULD HAVE KNOWN SOMETHING WAS WRONG WHEN I PLACES ORDER YOU ALL TOOK MY MONEY QUICKLY WITH NO CONFIRMATION EMAIL. I CALLED CUATOMER SERVICE AND NO ONE HAS COMMON SENSE PROCESS MY REFUND ASAP...
Gabrielle M.'s review of Fanatics earned a Very Helpful vote
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Hello Gabrielle, thank you for your feedback. We are so sorry for any confusion or frustration that was experienced regarding your order. We do not see any indication that you called into customer service to cancel this order. The package has already shipped and according to the carrier is scheduled for delivery on Friday - 12/9. We are sorry again for any inconvenience this causes. Please feel free to return the items for a refund, we have waived the fee associated with our prepaid return label, so there will be no cost for the return. We see also that the e-mail address you entered to place this order has your name spelled without the "b". That may be why your confirmation was never received, unless you created your e-mail account this way intentionally. Please let us know if there is anything else we can do for you. We value your business and hope you will give us another chance. Sincerely, Sarah B.