This is quite an embarrassing story, but I decided to share it, and maybe help others, too. I did not pay attention when ordering likes for my IGTV video, and ordered the wrong pack. When I realized it, I thought that it was too late. Still, I contacted customer support, and after they heard my explanation, they kindly agreed to refund me and make another order. It's good to know that even if you make a mistake, they will still help you fix it.