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Ordered from this website on 8/21, week ago with express shipping, items still not even sent out, was given the option to urge shipment twice already and one item is still under the status paid so they aren't even preparing to ship out yet. It'll be winter before I get these items. Reached out to customer service and no response 3 business days later. Made the mistake of shopping here once, never again.
Gabriela F.'s review of SHEIN earned 2 Very Helpful votes
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This company is all around horrible. There is no customer service to speak to or chat with. You...
Hi Gabriela,
Thank you for ordering from our website, we are so sorry for keeping you waiting,
Normally it takes us 3-7 business days to process the order, please kindly understand.
And we have marked your order as priority dispatch, and we will ship the package to you as soon as possible.
If you are not willing to wait, we could also ship the ready items to you first.
Waiting for your reply!
SHEIN Customer Service