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Gabriela F.

Contributor Level

Total Points
105

1 Review by Gabriela

  • Zillow

11/13/18

The sales people exaggerate on how many leads you get. The leads are almost all worthless. It's a 6 month contract with a 2 month buy out fine to get out of their"contract". They instantly break the contract the first month into it because I never got the 18 leads that they promised me.

Where do I start with Zillow/Trulia! I have been advertising with Zillow as a premier agent for months now, and I can tell you that it is 100% a scam. I needed a new place to allocate some advertising dollars and decided to give Zillow a try. The sales rep, Kevin **, told me the number of leads per zip I would receive (18) for the spend I was willing to do ($1400 a month). Zillow makes you sign a 6 month contract, and I was a bit hesitant to commit to $8400 for 6 months worth of advertising.

Over the first few weeks, I realized that I made a terrible BIG mistake. I would say 90% of the leads are absolutely worthless. I was receiving rental leads and I told the rep that I needed leads for home purchases ONLY. That's how we make money-selling homes and not renting them! He respond that he was a are and that they would refund me and never fit credit me or refund me! Second off they were advertising properties that were not listed for months or that were sold months ago... TOTAL SCAM AND TOTAL DECEPTIVE ADVERTISING! Not sure how they are still around and how this company Is not shut down yet. I have had several real estate agents go on there a click the lead and then tell me they are agents wondering about the property for sale that was not for sale on our local Realtracs website! Of course it's not on MLS because ZILLOW WAS FALSY ADVERTISING THIS PROPERTY.

At the end of the day that lead was counted against my leads as a one of my leads- It's a TOTAL SCAM- DO NOT ADVERTISE WITH THESE SHARKS! It is a SCAM. I asked the rep, Kevin, to see if he can cancel my first week into it and of course he could not. He asked me to pay 2 months to buy out of my contract! WOW! I asked him if I get leads for those 2 months and he said NO- that month buy out (2800) was to get out of their scam! I want to get the word out to everyone in the real estate business so maybe I can save you from getting scammed and ripped off. DO NOT ADVERTISE ON ZILLOW or TRULIA! I am filing a class action lawsuit against them for so many reasons. If you would like to join me- send me a message.

They falsely advertise homes that are not available as a form of bait and switch and they send you this lead. The client calls wanting to get this home that sold months ago for the lower price and you have to instantly advise them that zillow does not update their system for months and by that time- you lost the potential client interested in buying a home.

They just need to be taught how to market and to get the correct adverting so that they have a good product to offer. There are so many bad reviews on zillow doing this to all Real estate agents all over the internet. Please help me take these people!

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