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Gabby G.

Contributor Level

Total Points
81

1 Review by Gabby

  • Lazada

2/9/17

Last October I ordered a 55" 4K TV from Lazada and the product arrived a couple of days later. Fast delivery but upon turning on the TV, I was greeted with flashing red, blue, white, black screens. That was on October 23. I called that same day and they promised a pickup as soon as possible. I have been calling several times after and get the same response that they are waiting for an answer from the pull out team. I am fed up with the same assurances that the agents tell me but nothing has been done so far. Don't buy from Lazada if you want to avoid headaches. Instead of being a convenience, Lazada is a big joke and mostly inconvenient.

Tip for consumers:
Buyer beware. Most of the products they sell are not quality controlled and use a lot of false advertising.

Service
Value
Shipping
Returns
Quality
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Lazada P. – Lazada Rep

Hi Gabby G., thank you for accepting our call. As per our conversation, the refund has been completed as on yesterday, February 13,2017 and the voucher code was successfully sent to the email address used during purchased. Please let us know if there is something that we can do to assist you.

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