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FungLam S.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since January 2020

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1 Review by FungLam

1/20/20
Giving you 1 star is being generous, I booked a hotel with you guys. Chose the pay when you're at the hotel option since I have a busy work schedule and pay at the hotel secures me, and I do need to pay an extra fee to pay by the hotel. But you guys charged me immediately and when I tried to cancel they said according to the "hotel's policy" you can't cancel the booking. So basically you guys are doing false advertisement, I paid for something which I didn't sign up for and now I didn't even end up going to that hotel and I have to pay for the hotel? This is a SCAM!

FungLam Has Earned 2 Votes

Funglam S.'s review of Booking.com earned 2 Very Helpful votes

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