Fungai K.

I guess I'm not the only one who have been scammed by these people! I really did everything in my power not to come here to write a review but these people are a pure joke! Despite the size guidelines they provide when you shop, they're not consistent and their clothes were not fitting and poor quality. They make sure it's hard for you to get in touch of them and when you do they make sure they'll put you through hell to be able to request a refund. If you bought 20 items they'll want you to put in a query for each item even if its from the same order and the emails can be too much and worse when you're not being helped! Right now it's been almost a month of back and forth and most of the time it feels like you're talking to a machine with an automated response and no concern about you whatsoever. They'll force you to keep their items even if you can't use it and even suggest you to sell the items. These are scammers and I'm sincerely warning you not buy from them. A week ago I got so busy with work that I could not respond to their ‘automated' and unhelpful response and they closed down all the queries stating that I had not responded. The amount of stress you have to go through with these people is totally not worth it and quality is poor.

Don't buy from these people. They have terrible customer service experience. I ordered clothes November last year (2020) for an event and I paid for a 2 week delivery. When it initially delayed I was reasonable and tried to be patient. Now it's January 2021, tracking doesn't give you helpful information and when you contact them all you get is a dismissive generalized message saying we'll arrange with the shipping company to deliver the package. Such a frustrating situation and they don't seem to care at all. All they want is your money. I've repeatedly asked contact information for the shipping company so I can contact them and go to pick my package myself they refused to do so. I'm wondering I was scammed because where on earth would you request for the shipping company details and not receive them? I'm beyond disappointed. I'll be happy to post all my interactions with them here!