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After two months I haven't received anything.
I placed my order on Nov 27 and on Jan 18 they still have not a clue of where my parcel is. They wrote to me saying that they have no tracking and they say that I can have my money back just by sending them the watch…that I may never receive.
They've kept on sending me the same email since I asked my money back, then they asked me to edit my negative review (on another platform) giving me a 10% discount voucher for a "future purchase". I am still figuring out if I should laugh or cry about that. My advice is just to buy somewhere else, even if the watch you are looking for is a bit more expensive.
Tip for consumers:
Simply go buying somewhere else
Products used:
None. After 2 months nobody knows where my parcel is and I am not getting any refund.
Fulvio V.'s review of CreationWatches earned 3 Very Helpful votes
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Dear Fulvio,
Sorry for any inconvenience caused. We always try to give the best service to our customers. As per the tracking record shipment has arrived in Italy, could you please contact your nearest local post once. We thank you for your understanding and patience during this difficult time. Also, we have raised an inquiry with our courier service.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally