Frustrated B.

I tried ZipRecruiter as I was needing an experienced commercial glazier. After seeing nothing but irrelevant resumes, I cancelled my subscription during the free trial time. A couple of months later I started getting resumes emailed, but they were just as worthless as the ones they had sent me before. To give an example, they sent me retail managers who had no experience with doing commercial windows. I figured they were just trying to get me back with a "see what we can do for you", but was surprised to see a charge for ~$500 a couple days ago.

When I contacted them, they insisted that I activated the resume search and had approved the charges. They won't refund my money and they continue to claim that I approved it. This time, I made them remove my credit card info so they can't charge me again.

Whatever you do, stay as far away from this company as possible. As an employer they'll cheat you. As a job seeker they'll likely send you irrelevant job apps. This is a flagrantly dishonest company, as you'll be able to tell by many of the reviews here.