Women get to join for free...that just starts off as BS. Then, none of them delete their profiles after they leave or are no longer interested in dating...so most of your search, turns in useless profiles. Why they don't delete or "snooze" profiles that haven't been touched in 2 weeks or so, is to keep men thinking they have more available women than they do.
In the midst of my one month membership, my login doesn't work and I can't log in. And of course...it happens on a weekend. To top that off, when you go to their customer service page, there's a picture of a woman with a headset on and yet no numbers are given anywhere to call in for problems. ALL issues have to be done via email and guess what... no monitoring during weekends!