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Fred M.

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1 Review by Fred

Getaroom

  • Getaroom

“Prepaid room will not refund unused even when cancelled in time”
5/1/17

Prepaid for 3 rooms for 2 nights at Williamsburg Lodge. When booking it states refund for each room if cancelled by certain date. Need to cancel 1 room 1 night called told will only cancel entire reservation and cannot re book as no rooms available on wait list. This catch 22 is as dishonest, contacted them and after some useless platitudes basically told me too bad you loose. Do not use them go directly to hotel get same rates. Also found this site through Trip Advisor thought it would be a good site to use.

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