Fred M.

As the only source of the greenworks parts I needed, I placed an order for a ring and washer for my chainsaw, as well as for a battery. (80v, total order, $460)
After 3 months of no delivery, I contacted them to figure out why my package never arrived, and they sent a form reply apologizing for never sending me my order information. Regardless, 4 months later, the order hasn't arrived, and when I contacted them again telling them USPS and UPS can't track the package and instructed me to contact them, I once again got that same form reply e-mail. Maybe all e-mails they receive just spit out that form reply. They also for no specified reason failed to include the battery on the invoice, so that doesn't appear to be something they've even attempted to send me.
These people are criminal and useless... this'll be a one way trip for your hard earned $$.